Privacy Policy
Effective Date: 11/09/2025
Company Name: IFlora Info Pvt Ltd
Software: Salon Management Software (Web & Mobile App)
Contact Email: ifloriana2025@gmail.com
1. Information We Collect
When you sign up or use our software, we may collect:
- Account Information: Full name, email, phone, username, and login credentials.
- Salon Details: Salon name, branch addresses, services, staff details, and working hours.
- Customer Data: Customer names, phone numbers, appointment history, billing details.
- Payment Data: Subscription package details, invoices, and payment history. (We use third-party payment processors such as Razorpay, Stripe, or PayPal. We do not store your complete card/bank details.)
- Reports & Usage Data: Appointment records, revenue reports, service performance
- Device & Technical Data: IP address, device information, operating system, and browser type.
2. How We Use the Information
We use the collected data to:
- Provide access to the Admin Panel, Manager Panel, and Mobile App.
- Allow salon owners to manage appointments, staff, branches, and payments
- Generate financial and business reports.
- Manage your subscription packages, billing, and renewals
- Provide customer support and respond to queries.
- Send important updates, alerts, and notifications.
- Improve our services, security, and user experience.
3. Data Sharing
We respect your privacy and do not sell your information. However, data may be shared in the following cases:
- With Service Providers: Hosting, email delivery, analytics, and payment processing partners.
- Legal Compliance: If required by law, regulation, or court order.
- Business Transfers: In case of a merger, acquisition, or transfer of business assets.
4. Data Security
We take data protection seriously. Measures include:
- Encryption of sensitive data.
- Secure hosting servers.
- Restricted access to authorized personnel only.
- Regular monitoring for unauthorized activity.
However, no method of data transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
- We keep your data as long as your account is active.
- If you cancel your subscription, your data may be retained for legal or business purposes (such as tax, audit, or fraud prevention).
- You may request deletion of your account data by contacting us at support@iflorainfo.com.
6. User Rights
Depending on your location, you may have rights to:
- Access the data we hold about you.
- Request corrections or updates
- Request deletion of personal information
- Opt out of non-essential notifications or marketing emails.
To exercise your rights, contact us at ifloriana2025@gmail.com
7. Children’s Privacy
Our software is intended for businesses and professionals. We do not knowingly collect data from children under 18.
8. Third-Party Services
Our software may use third-party services such as:
- Payment Gateways (Razorpay, Stripe, PayPal)
- Email Services
- Hosting & Cloud Providers
These providers have their own privacy policies. We encourage you to review them.
9. Support & Communication
We provide technical support to all registered salon owners and managers.
- You may contact us via email at ifloriana2025@gmail.com
- We may send notifications regarding updates, billing, or technical issues.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our
website/app with a revised effective date. Continued use of our software means you accept the
updated policy.
11. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us at:
IFlora Info Pvt Ltd
Get In Touch
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